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License statuses and expiry

What each license status means and what happens when a license ends.

Updated Nov 10, 2026

Your licenses page shows a status for every license.

Statuses

  • Trial — a free, time-limited license. It never renews and never charges you.
  • Active — you can download and run the game on your activated PCs.
  • Expiring soon — active, but ends within 7 days.
  • Grace period — the end date has passed; the game keeps running for a short time so a stream isn't cut off.
  • Expired — the game won't start. Your download history and devices stay listed.
  • Suspended — temporarily paused by the team, usually while a support issue is resolved.
  • Revoked — permanently ended, for example after a breach of the terms.

Downloading vs. running

These are separate rights. Having downloaded a game earlier doesn't let you run it without an active license.

Renewal

Payments are not enabled. Licenses issued today don't renew automatically and are never charged. When a license ends you'll see a notice in your dashboard.

Didn't solve it?

Open a support ticket from your dashboard and track the reply there. Include the game, version and what you tried.