License statuses and expiry
What each license status means and what happens when a license ends.
Updated Nov 10, 2026
Your licenses page shows a status for every license.
Statuses
- Trial — a free, time-limited license. It never renews and never charges you.
- Active — you can download and run the game on your activated PCs.
- Expiring soon — active, but ends within 7 days.
- Grace period — the end date has passed; the game keeps running for a short time so a stream isn't cut off.
- Expired — the game won't start. Your download history and devices stay listed.
- Suspended — temporarily paused by the team, usually while a support issue is resolved.
- Revoked — permanently ended, for example after a breach of the terms.
Downloading vs. running
These are separate rights. Having downloaded a game earlier doesn't let you run it without an active license.
Renewal
Payments are not enabled. Licenses issued today don't renew automatically and are never charged. When a license ends you'll see a notice in your dashboard.
Didn't solve it?
Open a support ticket from your dashboard and track the reply there. Include the game, version and what you tried.